Training
Greg Gray's USPS Image Training Video
Click here to view Greg Gray's USPS Image Training Video featuring the Acronym Story
Reference Materials
Branch Officer Training
Additional Training Materials
USPS Presentations
- USPS Retail and Post Office Operations April 2023
- USPS Developing the Front Line and Equipping Supervisors April 2023
- USPS Transforming the USPS Leading Through Change April 2023
- USPS CPDO Briefing April 2023
- FY 2023 NPA Overview April 2023
- USPS Fleet Management Overview April 2023
- USPS Labor Relations System Applications April 2023
Supervisor Apprentice Program
- USPS Supervisor Apprentice Program Mentor Guide April 2023
- USPS Supervisor Apprentice Program - SDO Coaching Guide April 2023
- USPS Supervisor Apprentice Program - SCS Coaching Guide April 2023
- USPS Supervisor Apprentice Program - SDO Participant Guide April 2023
- USPS Supervisor Apprentice Program - SCS Participant Guide April 2023
USPS Training
Sales and Services Associate (SSA) Academy Training
Presentations
- SSA Academy Module 01 - Overview
- SSA Academy Module 02 - Welcome
- SSA Academy Module 03 - Experiences
- SSA Academy Module 04 - Relatability
- SSA Academy Module 05 - Mailability
- SSA Academy Module 06 - Solutions part 1
- SSA Academy Module 06 - Solutions part 2
- SSA Academy Module 06 - Solutions part 3
- SSA Academy Module 06 - Solutions part 4
- SSA Academy Module 07 - HAZMAT
- SSA Academy Module 08 - Payment Methods
- SSA Academy Module 09 - Retail Customer Experience
- SSA Academy Module 10 - Accountability
- SSA Academy Module 11 - Toolkit
- SSA Academy Module 12 - Union Representation