Building the Bench

Building the Bench
By Bobby Bock
NAPS Southeast Area Vice President

What are we doing to build a bench? That question applies not only to the Postal Service, but also to NAPS. Developing the next generation of leaders is not optional — it is essential.

With over 36 years in management, I have made it a priority to create opportunities for employees seeking upward mobility. Sometimes, the most effective actions are the simplest.

Introducing employees to members of leadership can make a meaningful difference. It allows leadership to connect a face to a name on an eCareer application, turning a resume into a real person with potential.

Mentorship also plays a critical role. Assisting employees with their eCareer profiles, explaining the financial and professional benefits of management and reinforcing that advancement is achievable all are part of building a strong bench. I am currently working with several individuals across the organization.

In my own office, I have seen a craft employee recently promoted to supervisor of Vehicle Maintenance. I also have watched a general clerk successfully transition into an administrative assistant role. These are success stories that demonstrate what is possible.

However, we must be honest about the challenges. Current training for entry-level supervisors is lacking. We need to move away from over-reliance on virtual platforms like Zoom and return to in-person, hands-on training.

While the Associate Supervisor Program was not perfect, it provided practical experience that prepared individuals for real-world leadership. As a former classroom instructor, I saw firsthand how that environment helped many employees grow and advance.

When employees make the transition into EAS positions, our responsibility does not end — it begins. Coaching and mentoring must continue. New supervisors need guidance not only on managing operations, but also on navigating leadership dynamics. They must learn how to manage expectations, including those of their supervisors.

Let’s be candid — not every boss will make the job easy. I consider myself fortunate to work with a strong team, but that is not the case for everyone. There will be challenges with upper-level management.

When those moments arise, it is important to remain professional, stay focused and not allow yourself to be taken advantage of. This message is especially important for supervisors and special-exempt employees: We do not work for free.

There also are positive developments on the horizon. NAPS is rolling out new training initiatives focused on eCareer and strengthening KSAs — knowledge, skills and abilities. These efforts, led by NAPS President Ivan D. Butts and Dr. Gi Gi Griffin-Earnest, will help equip our members for advancement and success.

As we move forward, one principle must remain constant: We must always lead with integrity. Building a bench is not just about filling a position — it is about developing leaders who are prepared, professional and committed to the mission.

Until next month, let’s stay focused.