Transactions Reactivated on LiteBlue with Multi-factor Authentication

Jenny Utterback, vice president of Organizational Development, and Heather Dyer, vice president and chief Information Security officer, have been working to successfully implement multi-factor authentication (MFA) on LiteBlue. In recent weeks, the Postal Service has taken steps to further educate its employees about the threats cyber criminals pose and what they can do to protect their personal information. As an additional security measure for LiteBlue, MFA was deployed.

As a result, net-to-bank and allotment transactions in PostalEASE have been reactivated for all employees. The ability to make net-to-bank or allotment settings via PostalEASE’s interactive voice response (IVR) system has been disabled.

Following are talking points that have been shared with USPS employees:

• With the successful deployment of MFA on LiteBlue, your ability to make changes to your net-to-bank or allotment settings in LiteBlue has been reactivated.
• To make changes to your current net-to-bank or allotment settings, visit LiteBlue.usps.gov, verify your identify via MFA and navigate to PostalEASE.
• Your ability to update your net-to-bank and allotments via PostalEASE’s IVR system has been disabled. You still can use the IVR system for other employee actions, as usual.
• If you have not set up your MFA preferences on LiteBlue, visit the MFA LiteBlue site by navigating to LiteBlue.usps.gov and click on “Multi-factor Authentication” under the login.
• If you identify any activity with your account that looks suspicious, contact ISCCU@usps.gov.
• For more information about MFA and related topics, visit the MFA LiteBlue site by clicking on the MFA banner on the LiteBlue login page.