May 15, 2024
Training Is Fundamental
By Robert “Bobby” Bock
NAPS Southeast Area Vice President
I received an email regarding training and, much to my surprise, the training was going to be in-person. When I arrived for the training, I saw many members from various functions—Customer Service, Processing and more. I saw members from various districts, as well. There was a lot of networking going on; it really warmed my heart!
The premise for the training was a joint venture between the APWU and the USPS. The topic and focus encompassed elements of the Joint Contract Interpretation Manual (JCIM). Both facilitators discussed the JCIM in depth by going through articles of the contract.
Collectively, we engaged in various scenarios/issues that have been jointly agreed to by both parties. The facilitators were very knowledgeable and represented Labor Relations and the APWU well.
During the training, we were given some staggering numbers. The facilitator stated, “There are 16,000 cases pending arbitration, of which 1,000 involved a form of discipline.” Generally, the cost for arbitration is split between the APWU and the USPS.
In FY23, the Postal Service paid out approximately $600,000 in arbitration activity; the APWU had a payout of approximately $219,000. To add insult to injury, there were 132 “lost dates.” This is when the USPS schedules an arbitration and, when the arbitrator arrives, neither side brings a case forward. This results in free money for the arbitrator.
The intent of this training was to resolve contractual issues at the lowest level possible. In essence, open the JCIM, ELM and other resources to make a sound business decision. The next time you receive a grievance, attempt to resolve it at the lowest level possible. You have the right in the contract to settle a grievance.
Just remember, you may be questioned regarding your decision, especially if you are paying out postal dollars. You usually get five days to give the steward an answer at Step 1 in the grievance process. If you are going to settle a grievance, I recommend you loop in your manager before your decision.
This training was an added value as the Postal Service invested time and money in providing the in-person training event. We need more in-person training! There are far too many classes in HERO and virtual space instead of the hands-on and networking experience you gain from in-person classes.
Categories: The Postal Supervisor
October 31, 2024
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