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USPS Chief Retail and Delivery Officer Dr. Joshua Colin and his CRDO team have organized six training seminars for Customer Service supervisors. The first three were in Atlanta, GA; National Harbor, MD; and Nashville, TN.
These events are the first time the agency has brought together supervisors from across the country to attend training and network with each other, as well as meet senior postal leaders.
NAPS President Ivan D. Butts and Secretary/Treasurer Jimmy Warden attended the first three to spread the word about membership in NAPS. In his column this month, Butts noted the symposiums were the most significant events for engagement he has seen. Warden noted the supervisors reported the symposiums made them feel appreciated and realize they are a valuable part of the Postal Service Leadership team.
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