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October 20 Consultative

The Oct. 20 consultative meeting held via Zoom was in conjunction with the fall NAPS Executive Board Meeting; all board members were present. Representing the Postal Service were Bruce Nicholson and James Timmons, Labor Relations Policy Administration.

Agenda Item #1

NAPS requested a briefing on the FY21 NPA process rolled out for USPS Headquarters EAS employees. This includes the SMART goals for HERO training.

The intent of the HERO Performance Pilot is to increase communication with an interactive process and test the functionality of a new system. It is not intended to replace the current PFP program as designed. This pilot only will be conducted with HR employees at USPS Headquarters. It follows the same framework as PES with goals/objectives, discussions, reviews and a rating at the end of the year.

The pilot requires a discussion at the beginning of the year, a quarterly review and discussion and a rating. Goals can be added if one is completed or modified—if agreed to by the employee and evaluator.

Goals will be set using SMART goals:

Specific—What will be accomplished? What actions will you take?

Measurable—What data will measure the goal? (How much? How many? How well?)

Achievable—Is the goal doable? Do you have the necessary skills and resources?

Relevant—How does the goal align with Unit/Organization goals? Why is the result important?

Time-Based—What is the time-frame for accomplishing the goal? Employees participating in the HERO Performance Pilot still will be eligible for PFP under the existing PFP/NPA program.