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NAPS Achieves Updates to Supervisor Workload Credits
By Jimmy Warden
NAPS Secretary/Treasurer and SWCS Committee Member
After years of gathering data, analyzing the data and then being denied changes by past postal leadership, a revamped Supervisor Workload Credit (SWC) system was announced by the Postal Service on Friday, March 27, 2023.
The new SWC calculations will provide much-needed additional supervisors in offices and stations nationwide. This is in addition to positions authorized in fall 2022 that were held in lieu of supervisor, Customer Service Support (SCSS) positions. No longer does the SCSS position need to be authorized in lieu of an SCS position.
The only criteria now to authorize an SCSS position is an installation managed by a Level-24-or-above postmaster. With the new SWC calculations and change in SCSS criteria, approximately 1,000 additional new supervisors will be placed in the field where they are needed.
A major key is no reduction to any calculation in the SWC program. The Postal Service also agreed to meet to review the SWC program every six months, if needed. There also is discussion regarding authorizing additional positions.
I would like to acknowledge the perseverance and dedication of the NAPS SWC Committee that has been working on this project for quite a few years: Chair and Northeast Region Vice President Tommy Roma, Mideast Area Vice President Tony Dallojacono, Capitol-Atlantic Area Vice President Troy Griffin, Northwest Area Vice President John Valuet, past NAPS Secretary/Treasurer John Aceves and the newest member to the committee, Pioneer Area Vice President Ed Laster. President Ivan D. Butts, Executive Vice President Chuck Mulidore and past presidents Brian Wagner and Louis Atkins also are to be commended on their dedication and belief in the committee.
Thanks to all the postmasters, managers and supervisors who helped by participating in the work study survey.
And a special thanks to our counterparts at the Postal Service for acknowledging the need, agreeing to a process and making this happen: Postmaster General Louis DeJoy, Deputy Postmaster General Doug Tulino, Chief Retail & Delivery Officer Dr. Josh Colin and his vice presidents, Vice President of Organization Development Jennifer Utterback and her staff and Vice President of Labor Relations Tom Blum and his staff. This truly was a joint effort by both organizations. (See the announcement letter below from Jennifer Utterback for the specific changes.)
This was a fantastic job by all and long overdue.