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EAP Offers Exciting, New Services
Submitted by New Directions Behavioral Health
Heraclitus, a pre-Socrates philosopher, said, “Change is the only constant in life.” This is why we always should be ready for things to change in all aspects of our lives. In December, New Directions Behavioral Health was awarded the contract to provide Employee Assistance Program (EAP) services to USPS employees and their eligible family and household members.
New Directions, founded in 1995, assumed its new responsibilities on April 1. We provide best-in-class behavioral health and EAP services to over 16 million people nationwide and internationally. All the services the EAP currently offers will remain. The website will continue to be available 24/7/365. The website has an updated look and feel and offers more options for counseling, a live-chat feature and video counseling. We also will have an EAP mobile app for smartphones and tablets.
Most of the USPS EAP consultants and clinicians in your districts will continue in their current roles. Regrettably, some have chosen not to move to New Directions Behavioral Health for a variety of reasons. They will be missed. Please welcome our new employee assistant professionals and help them get up to speed.
The program remains voluntary and free. Solution-oriented counseling and coaching will continue to exist. Appropriate referrals to resources that would best fit needs will be given.
The requirements for consultants and clinicians remain the same: they must have a master’s degree and current state license in social sciences and have five years of clinical experience after receiving their graduate degree.
Following is a list of the different types of counseling you may access through the website or by calling:
Looking forward to change is not always easy, but can be rewarding and adventurous. The changes coming for the new EAP are innovative and convenient. Access to help, guidance, coaching and counseling will be available all the time on several different useful devices.
Remember to search, call, text, video or chat about any concern you may have to EAP4You.com and 1-800-EAP-4You (1-800-327-4968 or TTY: 877-492-7341). Stay safe, and remember the EAP always is there for you!